Question 1

Track tenders

Accepted Answer

Follow updates and receive notifications about new opportunities via platforms such as eSupply, the Smart Supplier App and entity-specific procurement sites.

Question 2

Review tender documents carefully

Accepted Answer

Study the eligibility requirements, technical specifications, evaluation criteria and submission guidelines in detail.

Requirements typically include:

Qualifications
Pricing
Technical specifications
Compliance obligations
Delivery timelines

Some entities may also require:

Chamber of Commerce membership
Past performance or references (for select services)
ICV score calculation

Question 3

Attend pre-tender briefings

Accepted Answer

Many Dubai government entities offer pre-tender briefings to clarify contract requirements and answer supplier queries. Attending these sessions can provide critical insights and help avoid misunderstandings. If attendance is not possible, suppliers should request copies of all distributed materials to ensure they have complete information.

Question 4

Prepare a strong proposal

Accepted Answer

It is crucial to understand the information sought by each government entity and to prepare a clear, well-structured and tailored response. A strong proposal should explicitly address all requirements and evaluation criteria, demonstrate professionalism and attention to detail, and reflect a deep understanding of the project&rsquo;s objectives. This careful preparation helps minimise the risk of disqualification due to incomplete or unclear submissions.

Question 5

Submit online

Accepted Answer

Upload all required documents and financial proposals securely through the designated e-tendering platform before the stated deadline. Late submissions are typically not considered.

Question 6

Await tender evaluation

Accepted Answer

Proposals are evaluated using criteria set out in the Request for Tender (RFT). The assessment process usually begins with a technical evaluation, where proposals are scored on quality, delivery capacity, technical approach and adherence to specifications. Only those proposals meeting the minimum technical score or ranking among the top submissions proceed to the financial evaluation stage.

During financial evaluation, pricing and commercial terms are reviewed to determine the most cost-effective solution that still meets technical requirements. This stage may also consider payment terms, total cost of ownership and additional financial factors.

Additionally, many Dubai entities participate in the In-Country Value (ICV) programme, which prioritises local content and supports domestic businesses. Suppliers with higher ICV scores may receive a competitive advantage during evaluations.

Question 7

Obtain feedback

Accepted Answer

If a proposal is unsuccessful, companies are often encouraged to seek feedback to improve future submissions. Dubai government entities generally support this practice, offering insights into the strengths and weaknesses of proposals. To make the most of this opportunity, suppliers should prepare specific questions, such as which aspects fell short or which were well received. Integrating this feedback can significantly enhance a company’s chances of success in future tenders.

Supplying the Government of Dubai