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Driving in Dubai: a comprehensive guide
Residents and non-residents can easily drive around Dubai with the required documentation and by following the rules.
Keeping your car roadworthy
Prepare for tolls
Dubai has several toll gates, each incurring a fee called Salik. Every car needs an activated Salik tag with a credit balance, which is crucial to avoid fines. Salik tags can be purchased at RTA customer service centres, some branches of gas stations like Emarat, ADNOC, EPPCO/ENOC, as well as banks and the online RTA portal.
Salik tags can be activated through:
• Salik website or mobile app
• Dubai Drive application
• Dubai Now application
• Customer happiness centres
Topping up Salik balance can be done via the Salik helpline, website, mobile app, SMS and cash deposit machines.
Fuel
Petrol stations are conveniently located across the city, from providers like ADNOC, ENOC and Emarat. Fuel prices can vary, but average at approximately AED3 per litre. Several petrol station chains offer loyalty programmes, and Dubai also has services like CAFU that offer fuel delivery to any location in the city (some fuel chains also offer similar services).
Parking
Parking areas in Dubai are divided into multiple zones (commercial, non-commercial and special, designated with alphabets from A to K). Zone codes can differ even on the same street, so pay attention to avoid getting a parking fine in Dubai.
Paid hourly parking is enforced from 8am to 10pm in most zones (timings may differ during the holy month of Ramadan). Parking is free on Sundays and public holidays.
Typically, parking costs around AED2 to AED4 per hour. Payment can be made at designated parking metres, by using the mParking service via SMS, or via the RTA app.
Car servicing and maintenance
Regular maintenance and servicing are essential to keep cars safe, reliable and roadworthy. Most neighbourhoods have specialised car service companies, including car garages and workshops, auto washes and roadside assistance. Some are even present within major petrol stations.
Roadside assistance
This service is available either via the car’s insurance provider or by calling a roadside assistance service. Additionally, stranded drivers can contact Dubai Police for help.
Accidents and incidents
Use the official Dubai Police app to report any accidents or mishaps on the road. An official police report is mandatory for insurance claims and intervention, and to get repairs in auto garages or workshops for cars that have been involved in any kind of accident.
